PRIVACY POLICY | Juriswift

Last Updated: 21/01/2026

1. Scope and Roles (Crucial Distinction) This Privacy Policy describes how JURISWIFT AI TECHNOLOGY PTY LTD ("Juriswift", "we") collects and handles your data.

Controller: We act as the Data Controller for your Account Information (e.g., your name, email, billing details, and usage metadata). This Policy governs that data.
Processor: We act as a Data Processor for the Content you upload, input, or generate using our AI services (e.g., legal documents, client names, case details). We process Content solely on your instructions and in accordance with our Subscriber Agreement. We do not use your Content to train our public models unless explicitly agreed otherwise.

2. Information We Collect We collect only what is necessary to provide the Services and ensure security.

Provided by You: Account credentials, professional role, contact details, and support communications.
Automated Collection: IP addresses, device type, browser settings, and time-stamps.
Usage Data: We track feature usage, query volume, and performance metrics to optimize the AI. Note: We do not access the substance of your legal queries for analytics, only the metadata (volume, type, error rates).
Cookies: We use essential cookies for security and session management. We may use third-party analytics (e.g., Google Analytics) to monitor site performance. You may disable cookies in your browser, but this may affect Service functionality.

3. How We Use Your Personal Data We use your Account Information for the following strict purposes:

Service Delivery: To authenticate access, process payments, and deliver AI outputs.
Security & Fraud Prevention: To detect unauthorized access, protect our IP, and prevent abuse of the AI platform.
Communication: To send critical service updates, security alerts, and administrative messages.
Legal Compliance: To comply with Australian law, tax obligations, and court orders.

4. Data Sharing and Disclosure We do not sell your personal data. We only disclose data in the following rigorous circumstances:

Service Providers: To trusted third-party vendors (e.g., AWS/Azure for hosting, Stripe for payments) who process data strictly under our instructions and confidentiality obligations.
Legal Obligations: If required by law, subpoena, or to protect the rights, property, or safety of Juriswift, our users, or the public.
Corporate Transactions: If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. International Data Transfers Juriswift is headquartered in Australia.

Transfer: By using the Services, you acknowledge that your data may be transferred to and processed in Australia or other jurisdictions where our cloud infrastructure is located.
Safeguards: Where we transfer data from the EU/EEA or UK to a third country, we rely on Adequacy Decisions or Standard Contractual Clauses (SCCs) to ensure your data remains protected in compliance with the GDPR.

6. Data Retention We retain your Account Information only for as long as your account is active or as needed to provide you Services. We may retain specific data for longer periods (up to 7 years) solely to comply with tax, legal, or accounting obligations. Once the retention period expires, data is securely deleted or anonymized.

7. Security We employ industry-standard technical and organizational measures (including encryption in transit and at rest) to protect your data. However, no internet transmission is 100% secure. You are responsible for securing your own login credentials.

8. Your Rights Depending on your jurisdiction (including Australia and the EU), you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Delete your account and associated data (Subject to our legal retention obligations).
Object to processing based on legitimate interests. To exercise these rights, contact us at [Insert Email Address]. We may require identity verification before processing your request.